impressed…

I may have mocked on the odd occasion in the past… and probably will again but for the minute i’m mightily impressed by Rapha… my two and a half year old classic jersey which rather suffered in the sun in Croatia… has been replaced, free of charge :-) Impressed because their website quotes only a 90-day policy against defects and although I didn’t say anything I am sure they must have figured out when I bought the jersey. So, 11 out of 10 for customer service. The classic jersey is actually a great piece of kit for being understated (and unsmelly when touring tx to the merino..).. so long as you only ride on cloudy days I guess (not hard in the UK..)… but despite all that I still ain’t going to be wearing tweed anytime soon…